Malaysia Airlines

Malaysia Airlines

Malaysia Airlines

Rebranding a challenged airline

Rebranding a challenged airline

A competitive market, missing aircraft, and the task of reconstructing brand perception

The Task: Create an ad campaign encompasing Social, Digital and OOH (out of home) that rebrands the airline

The Client: Thesis project

My Role: Art Director/Visual Designer, Research, Copywriter

Skills involved: Competitive analysis, qualitative research, art direction, copywriting, strategy, animation, video editing, writing, PR

Tools: Adobe Premiere, After effects, illustrator, photoshop, dimension,

Timeline: 3 months

After a major PR nightmare, whats next?

Once Asia's premier airline, Malaysia Airlines has faced significant challenges, including financial strain following two crashes within a year. In such circumstances, how can the airline rebuild trust and demonstrate to the world that these incidents and past mismanagement do not define its future?

Malaysia Airlines cares about the details

In a highly competitve world, people demand more. They seek comfort but also want efficiency, Its not about being flashy. Its about being refined at the things that matter. Inflight service, on-time schedules, state-of-the-art aircraft that get you to more points around the world. When you start your journey, its the little things that matter,

its caring about the details

60 sec

*Based on GA analytics between 2020 & 2021

When COVID-19 hit, a 12% spike in usage underscored the urgent need to modernize an outdated experience.

25-34

25-34

40%

52%

Gen-Z and Millennials significantly boosted TVO's growth pre-pandemic.

OOH

Social

© 2023 Eric William Hanson - All Rights Reserved

© 2023 Eric William Hanson - All Rights Reserved

© 2023 Eric William Hanson - All Rights Reserved

At the start of COVID-19 Pandemic we saw a +5% increase in our Millennial users.